Relocation Horizons: "Quality Relocation Services is our commitment to you"  
 

SERVICES - For the Corporation's Management

 

Provides relocation policy/guideline review and development.

  • Tiered Relocation Guidelines

  • Corporate Relocation Guidelines for Management

  • Transferee Relocation Guidelines to personalize the policy and guide the transferee during the relocation process.

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    Relocation Horizons, Inc.Constant review of current relocation industry trends and best practices to ensure the Corporation's relocation policy/guidelines are up-to-date, maximize relocation tax advantages and the whole relocation process flows for the transferee and family.

     

    Customizes management reporting

  • Provides on-line relocation tracking system to authorize relocations, review expenses and review management reports

  • Reports on a scheduled basis (weekly, semi-monthly, monthly) the status of each transferee's relocation

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    Customize Service Level Agreements

  • Response time – calls - email and expense reimbursement

  • Survey Transferee Evaluations

  • Annual Service Partner review for quality service

  • Annual Service Partner cost containment comparison

  • Conversions on Home Marketing and Home Resale Programs

  •          - Turn time on Home Sales

             - Loss Mitigation for properties in inventory

  • On-going Management Review

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    SERVICES - For Transferring Employee

     

  • Simplify the relocation process with a Relocation Manager who is one point of contact throughout the entire relocation process. The Relocation Manager provides help and information on all aspects of the move from the Home Sale Program, Destination Services, Shipment, Expense Reimbursement, Final Travel, Home Purchase and finally Tax Gross-Up Assistance.

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  • Our Relocation Manager is available via email and/or cell phone after hours, over the weekend and during holidays. We provide coverage for the transferee and service partner.

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  • Customize expense reimbursement and online portal to the relocation tracking system

  •          - Provides ACH direct deposit; direct bill to service partner or payment via check

             - Provides on-line access for the transferee to review policies, service partner
                contacts, submit expense reimbursement and check status.

             - Provides e-mail notification to the transferee on each event

     

  • Provide a unique Home Marketing Assistance Program to ensure transferee homes are priced to sell in a timely manner. ERC forms, Broker Open Houses, Weekly Marketing Activity Reports ensures constant communication and compliance with the Residential Relocation Specialist's Marketing Plan.

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    Relocation Horizons, Inc.